Free shipping over $200 for all Australian orders.

Orders under $200 are calculated based on shipping location at checkout.

We ship Monday - Friday on the same day of order if made by 11am AEST.

*excluding public holidays and sale periods where we will need an extra day.

You can enter your postcode to find out when your delivery should arrive from Aus Post by clicking here. 

Orders are dispatched from Ballina, NSW, 2478 Australia, with a 12pm AEST cut off for same day shipping.

Ballina is classed as a rural zone so their Express option is NOT overnight and takes 2-5 work days, depending on your location.

All orders are sent via Australia Posts Standard Service unless Express is chosen and takes 3-10 work days to arrive. If you need your order sooner please select Express Courier option for orders within Australia only (No WA or PO Box accepted). These orders will be sent with an Express Courier service likeTNT or StarTrack and take 1-2 work days to arrive after dispatch. 

Please note...

Delivery times are estimates and vary depending on your location from Ballina, NSW or California, USA.

Free standard shipping on all orders over $100 for mainland US.

$10 flat rate if under $100.

All orders placed through our US store are sent from our Californian warehouse.
In the rare occurrence they are out of stock they will be sent from our Australian warehouse at no additional cost.

We are now shipping to Canada from our US warehouse with UPS standard international service. View shipping prices at checkout.

All orders will be processed within 5 business days (unless there is a
holiday), they are sent via UPS Ground and take 3-5 business days to arrive after
dispatch.

Please note...

Delivery times are estimates and vary depending on your location from Ballina, NSW or California, USA.

Orders are dispatched from Ballina, NSW, 2478 Australia, with a 12pm AEST cut off for same day shipping.

Choose your country from the drop down menu when purchasing your items to find out the cost.

If you require international express postage please email us your address for a DHL Express World wide quote.

Please note government customs fees incurred in your country are the responsibility of the customer. 

Changes to your delivery info:

Please ensure all details in checkout are correct before submitting your order, in particular we recommend double checking your email address, phone number and most importantly your delivery address. You cannot update order details online once order has processed so please email us care@wanderingfolk.com immediately so we can update it for you.

If parcel is returned to us due to incorrect delivery address provided to us the customer is liable for the re-shipment fee.

After customer feedback, we also suggest checking all your auto fill details are correct if you’re paying with digital wallet platforms like Shop Pay, Google Pay, PayPal, Afterpay etc as they can sometimes load incorrect/old address details without you noticing.

FREE pick up:

Simply select 'PICK UP' as your delivery method in checkout. Order can be ready the following business day (9am-4pm Mon-Fri). Please bring your order confirmation email with you. Showroom is located at 4A /11 Banksia Drive, Byron Bay Arts & Industry Park, NSW, 2481 with on street parking.

Pre-order:

If you have purchased a pre-order item/s it will ship immediately after arrival to us. If you have ordered in-stock item/s with a pre-order item/s your whole order will ship with the pre-order item/s. Please email us to arrange separate shipping if you would like one item to arrive straight away with an extra shipping charge. We cannot give exact dispatch date for pre-orders until days before their arrival to us as our shipments can experience delays out of our control, but we will do our best to keep our customers updated on our website, email newsletter and social media. You will receive tracking info to the email you ordered with once it dispatches to you.

Packaging:

Picnic rugs and cooler bags are sent in plastic-free biodegradable satchels. Let's put the Post into comPOST! If your order is too large for our satchels (4+ rugs or glassware with rugs/cushions/coolers) we'll recycle our boxes to package your order. Glassware is sent in a cardboard box with bubble wrap, shredded kraft paper and recycled cardboard for extra protection.

Please note: we reserve the right to cancel any order at any time